Having trouble withdrawing your winnings?

Here you can find out why it is not working and how to quickly resolve the issue:

• Your account is not fully verified yet. Under, you can see which documents are missing.

• The deposit amount has not been fully wagered. You can find the remaining wagering amount under.

• Your bonus balance has not been fully wagered. Information about this can be found under.

• The requested withdrawal amount is too low.

• The selected withdrawal method is not available.

Payment methods are automatically removed if they have not been used for 180 days. To reactivate your payment method, make a minimum deposit of 10.00 euros. Then contact us via live chat to unlock the amount. 

For further questions, please contact us in the live chat.