Do you have questions about your limits?

General information

LUGAS is the overarching, cross-state gambling supervision system.

The online gambling market in Germany is monitored by information technology systems. Connection to these systems is mandatory for internet sports betting and iGaming providers.

For LUGAS FAQs we refer you to:
Mediathek / Downloads – Gemeinsame Glücksspielbehörde der Länder (AöR) (gluecksspiel-behoerde.de)

The GGL can be contacted via contact form if you have any further questions.

In your account under Account > Limits & Closure, you can adjust your monthly deposit limit, among other things.

If your documents for increasing the limit are accepted, please note that an increase in your limits will only become active after 8 days (8 x 24 hours). These timeframes cannot be shortened.

Do you have questions about your limits?

Contact us via our Live Chat so we can address your concerns quickly and efficiently. Just click on the Live Chat banner below.

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